Company Overview & Goodwill

9 Heaven Holidays is a curated travel and hospitality platform developed by Fenil Relia and Mustafa Chasmai under the guidance of Mr. Sanat Relia, Vice President of the Southern Gujarat Hotels & Restaurant Association. With over 40 years of experience through our parent company— —we offer a wide variety of accommodations, including luxury resorts, boutique villas, and budget-friendly homestays.

Booking and Payment Policy

All bookings are subject to availability and confirmation. Bookings must be made through our website or official communication channels. Advance payment may be required to secure a reservation. The exact terms will be communicated at the time of booking. Prices listed are subject to variations. Upon successful booking and payment, a confirmation email will be sent.

Cancellation and Refunds

Each property has its own cancellation and refund policy as per seasons. We advise reviewing the policy at the time of booking. Refunds, if applicable, will be processed within 7–10 working days. We are not responsible for disruptions due to natural calamities or unforeseen events.

Guest Responsibilities

Guests agree to provide accurate information and abide by the property rules. Guests are financially liable for any damage during their stay and must avoid illegal or disruptive activities.

Property Information and Visuals

We strive to keep details accurate. Photos may include both professional and user-submitted images. Décor, furnishings, and amenities may vary.

Use of the Website

You agree not to use our platform for unlawful purposes or interfere with its functionality. Unauthorized reproduction of content is prohibited.

Intellectual Property

All website content is the property of 9 Heaven Holidays and protected by copyright and trademark laws.

Privacy and Data Usage

Refer to our Privacy Policy for details on how we collect and use your data.

Changes to Terms

We may update these Terms anytime. Continued use of the site implies acceptance of the revised Terms.

Governing Law

These Terms are governed by Indian law. Disputes fall under the jurisdiction of Surat, Gujarat.