Introduction

9 Heaven Holidays values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

Booking and Payment Policy

All bookings are subject to availability and confirmation. Bookings must be made through our website or official communication channels. Advance payment may be required to secure a reservation. The exact terms will be communicated at the time of booking. Prices listed are subject to variations. Upon successful booking and payment, a confirmation email will be sent.

Information We Collect

We may collect the following types of information:

• Personal Identification Information (Name, Email, Phone Number)
• For Foreign Nationals – Passport & VISA
• For Indian Nationals – Voter Card/Aadhaar/Driver’s License
• Booking and Travel Preferences
• Payment Information
• Communication and Feedback
• Technical Data (IP Address, Browser Type, Device Info) How We Use Your Information

We use your data to:

• Facilitate and confirm bookings
• For Foreign Nationals – Passport & VISA
• Communicate regarding your travel arrangements
• Send promotional emails and updates (if opted in)
• Comply with legal obligations

Cookies and Tracking

Our website uses cookies to enhance user experience, analyse traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

Data Security

We implement strict security measures to protect your information. While we strive for full protection, no system is completely secure. Please exercise caution when sharing personal details.

User Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, contact us at the email provided below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any data.

Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on this page with the revised date. Continued use of our services implies acceptance of the updated policy